What Matters 2025: four trends redefining fulfilment

Four trends highlighting how authenticity, connection, simplicity and small joys are reshaping success for consumers and brands.

Woman in a pink sweater and hat warming her hands on a cup of coffee
Woman in a pink sweater and hat warming her hands on a cup of coffee

Sarah Van Oerle

19 December 2024

4 min read

 

As the world continues to evolve, so does the way we find meaning and joy in our lives. With people refocusing on living authentically and making intentional choices, the concept of fulfilment is being redefined. In our latest What Matters trend report, we explore twelve trends that highlight this movement towards a more mindful, intentional and meaningful existence. From embracing reflective contentment to finding joy in life’s smallest moments, these shifts are reshaping how we connect with the world – and each other. In this blog, we spotlight four of these trends, how they are redefining fulfilment and what this means for brands moving forward.

 

1. Reflective contentment

With people’s lives constantly on display through social media, the temptation to compare achievements and appearances is ever-present. But as the pressure to measure up intensifies, many are choosing to step off the treadmill of perfection. In fact, we found that 77% of people try to accept who they are and what they have rather than comparing themselves to others. Reflective contentment is about redefining success and beauty on a personal level, finding empowerment in one’s own pace and journey. It’s less about achieving and more about being. People are redefining success on their own terms – prioritising mental health, self-expression and personal growth over societal benchmarks.

For brands, the traditional formulas of selling aspiration and perfection are losing appeal. Those that celebrate realness, diversity, and self-expression – through unfiltered stories and relatable messaging – will truly resonate. It’s not about unattainable ideals but empowering people to be their authentic selves. Colgate exemplified this with its ‘A Million Logos’ campaign. Based on the insight that 3 in 5 people in Asia-Pacific feel unhappy with their smile due to self-consciousness about their teeth, Colgate scanned people’s teeth to redesign their logo using real smiles. This effort tackled smile shame head-on, elevating perceptions of beauty and self-worth.

 

 

2. Depth over distance

We’ve never been more connected, yet we’ve never felt such disconnect. While technology bridges physical gaps, it often creates emotional ones, leaving 62% of people struggling to build meaningful relationships. Depth over distance captures this pursuit of deeper connections, with people choosing quality over quantity in their relationships. Increasingly, people crave connections where they feel truly seen and heard, intentionally investing in relationships that matter – both online and offline.

To stand out, brands must foster genuine connections through empathy and authenticity. Go beyond transactions to craft experiences that encourage meaningful engagement and align with consumers’ deeper values. Noplace, for example, combines MySpace nostalgia with Twitter’s immediacy, offering a private space for younger audiences. It prioritises fun, shared interests and intimate connections over algorithms and ads, reimagining digital interactions as deeply personal.

 

Noplace

 

3. Curated choice

From breakfast cereals to career paths, the abundance of options – once seen as a marker of progress – now increasingly feels like a burden. Almost half of consumers feel overwhelmed by choice, leading many to seek simplicity and focus. Curated choice is the antidote. People gravitate towards pre-selected, thoughtful options that cut through the noise and make decision-making a joy rather than a chore. It’s not about fewer choices but smarter ones – offering clarity and purpose whilst saving time and energy.

Consumers want help navigating decision fatigue. Brands can lead by offering streamlined, well-curated options and intuitive experiences. Simplicity and thoughtful design show you understand their needs and value their time. Pop Mart – a Chinese toy retailer, known for its randomly packed “blind box” figurines – transforms choice into an exciting experience. As consumers don’t know what to expect when they open the box, Pop Mart adds a sense of discovery and simplicity to everyday life.

 

Pop Mart

 

4. Micro joy

Amid life’s chaos, small moments of happiness – like a shared laugh or a cup of coffee – are the new superpower. With 84% of people finding it important to seek out these small moments of joy to balance out life’s seriousness, this trend is all about finding delight in the little things. Whether it’s laughing with friends, indulging in a treat, or savouring a quiet moment, micro-joys restore balance and bring light to everyday life. They remind us that happiness doesn’t need to be grand; it can be found in the simplest gestures.

This trend invites brands to uplift their consumers. Playful packaging, surprise elements, or campaigns that inspire spontaneous smiles can create emotional resonance. It’s about going beyond utility to deliver joy. In Coca-Cola’s “Spills” campaign, little moments of joy take centre stage. Each scene captures the heartwarming spill of a drink as people embrace loved ones. The tagline “Worth every drop” reminds us that in these spontaneous moments of connection, the spill is a small price for the joy that fills every embrace.

 

Coca-Cola_Spills-campaign

 

The quest for deeper connection, authenticity and purpose is driving a new wave of consumer behaviour. As people seek fulfilment on their own terms, brands have an opportunity to meet them where they are, offering experiences that resonate with them. Our What Matters report dives into this renewed future of fulfilment, presenting 12 trends and the opportunity space for brands.

 

REPORT

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